FAQ

Do you bake your rolls in a residential home?

We use a licensed commercial kitchen to make our rolls.

Are your rolls gluten free?

No, our rolls are NOT gluten free. However we are testing recipes so stay tuned for both gluten free and vegan options coming soon. 

Can I pre-order my rolls?

Yes, we will have pre-orders available bi-weekly. Our website will be updated for whenever we have a pre-order drop coming soon.

How do pre-orders work?

Pre-orders will be open on Sunday's at 10am and will close on Wednesday's at 10am. Your rolls will then be ready for pick-up the following weekend on Saturday from 12pm - 9pm. Quantities for our rolls will be limited and it will be on a first come first serve basis. If our pre-orders sell out, the next pre-order date will only open for our next scheduled drop.

Where can I pick up my rolls I've pre-ordered?

Pick-ups for pre-order rolls will be in Hilliard, location will be shown at checkout with a time slot of your choosing, however we are working on finding more locations for you all to pick up your rolls.

Address: 2135 Hilliard Rome Rd, Hilliard OH 43026

Can I have someone other than myself pick-up my rolls for me?

Yes, that's no problem. All they need to provide is the order number, pick-up time and first and last name.

How do I store and reheat my rolls?

Our rolls are best stored in the refrigerator for up to 3 days and in the freezer for up to 3 months. To reheat your rolls, pop them in the oven or air fryer at 200f for 15-20 minutes. If your rolls have been frozen previously then keep in your oven for longer at 25-35 minutes. This is the best way to reheat your rolls if you want them to taste as if they were freshly baked. For quicker and easier heating instructions if you want to eat your rolls right away simple microwave your unfrozen roll for 20 seconds MAX!

Please note on our rolls freshness:

All our rolls are baked fresh on the day of pickup however they will not be served warm on pickup days. We recommend eating them warm and following heating instructions once you are back home. 

CATERING:

Please contact us directly through email for any questions regarding catering at guiltyrollss@gmail.com